Accounting jobs kenya april 2014-banking jobs kenya april 2014

Product Development Manager Job in Kenya - Agency Banking
Division
My client in the Agency
Banking Industry is in need of a Product Development Manager for
their Agency Banking Division.
Job Purpose: The individual will be tasked with developing, adopting
and customizing new Agency Banking products in line with market
needs in order to contribute to the growth and maintenance of the
agency banking business.
They will have the overall responsibility of managing the Agency
Banking as an alternative distribution channel for the bank.
Key Roles & Responsibilities
Develop the Agency Model for Kenya
Coordinate Product implementation between Business; Operations,
Technology & all third parties.
Relationship Management with all third parties.
Devise future strategy of the bank for the Agency Banking Model
Responsible for maintaining high service levels for various distribution
channels in accordance with service levels agreed
Responsible for developing and implementing Service Level Agreements
within the bank and with all third parties.
Creating tools for senior management to gauge market perception of
the new channel
Preparing market analysis reports & performance presentations to the
senior management on a month-to-month basis
Ensure that the branches are well trained in all new initiatives under
taken on the various delivery channels.
Development of work plan for Access shops, coordinating activities of
internal and external partners and ensuring that timelines are met
Work with all functions of the bank including Value Centres,
Operations, Sales & service to define and deliver end-to-end customer
experience on the Channel.
Ensure Channel growth through product development, new acquisitions
and expansion and deepening of existing relationships.
Development and tracking of KCSA (Key Control Standard Assessment),
Audit, compliance and risk assessment - initial and ongoing self-
assessment.
Qualifications & Skills
5 + years of work experience, with 2+ years in Remote Channels and
Agency Banking
In-depth knowledge of Agency Banking Business, technology &
operations
Re-engineering of Business, technology & operational processes
Project management skills
Excellent communication skills and the ability to interact with senior
management, customers, vendors, partners, sales, IT, L&C and
Operations
If you believe you qualify for this position, please send your CV and
details of your current and expected remuneration to
resume@interviewupconsulting.com
Only qualified candidates will be contacted