Retail Sales Officer
Job Code: RSO/CB/140127
Number Of Positions Open : 1
Reports To: Sales Team Leader
Location : Nairobi, Kenya
Closing Date: Open Until Filled
Summary:
Our client is in the banking industry and is
viewed as a One Stop Financial Solutions
provider with innovative products geared
to each client’s lifestyle with a focus on
exceptional customer service and building
long lasting relationships.
This enables them to develop relevant
products as well as delivery pertinent
services as a dependable financial partner.
Besides having more than 10 outlets in
Nairobi, they are present in Malindi,
Mombasa, Eldoret, Kisii, Kisumu, Nakuru
and Thika.
Job Objective:
The Retail Sales Officers’ purpose if to
constantly and consistently deliver
exceptional sales results for Retail
Banking Products through recruitment of
new credible and quality customers.
Primary Responsibilities:
Generating new business through
systematic visiting of potential customers
to prospect for business
Achieving sales targets within the set
period
Handling customer issues and complaints
pertaining to allocated products through
the Sales Team Leader
Obtaining timely, relevant market
intelligence feedback useful for product
development
Obtain all customer information and
documents required to open an account
and ensure KYC compliance
Preparing regular sales activity and
performance reports as required
Holding open days and product sales
campaigns in line with the sales strategy
Participating in shows, golf, exhibitions,
golf tournaments and other marketing
events to leverage on sales opportunities
arising from such events
Qualifications & Experience:
A business or commercial qualification
from a recognized university/institution
A proven record in the delivery of
business targets.
Must have worked in a bank for at least 1
year in a similar role
Well versed in the various banking
products
Well-versed with account opening
documentation
Computer literacy is essential
Skills And Attributes :
Well groomed and outgoing
Self-driven and enthusiastic
Well-versed with account opening
documentation and KYC/AML compliance
requirements
Excellent Communication and
interpersonal skills
Good selling and Customer care skills
Analytical and problem-solving skills
Computer skills in word-processing,
presentations and statistical analysis
This opportunity is a one year contractual
obligation for all successful applicants.
Exceptional performers will have a chance
to be absorbed into the organization.
How to Apply:
Interested candidates holding the
necessary requirements, good
performance and / or references are
encouraged to apply with detailed CV’s,
inclusive of names and contacts of 3
referees, current telephone number and
email address by scrolling down and
clicking on: Retail Sales Officer
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